IATA code | JQ |
---|
About Jetstar
Jetstar Airways, established in 2003, is an Australian low-cost airline headquartered in Melbourne, Victoria. As a wholly owned subsidiary of Qantas, Jetstar operates under a two-brand strategy, offering affordable travel options alongside Qantas's premium services. The airline connects passengers to over 85 destinations across Australia, New Zealand, Asia, and the Pacific, with a fleet comprising Airbus A320, A321, and Boeing 787 aircraft. Jetstar is renowned for its commitment to providing low fares and reliable service, making air travel accessible to a broad range of travelers.
Jetstar Check-In Services
Jetstar provides multiple check-in options to suit passenger preferences. Online check-in is available from 48 hours to 60 minutes before domestic flights and up to 120 minutes prior to international flights, enabling passengers to select seats and access boarding passes conveniently. Mobile check-in via the Jetstar app offers an on-the-go solution for managing bookings and boarding passes. For those who prefer in-person assistance, airport check-in counters and kiosks open two hours before domestic flights and three hours prior to international flights.
Baggage Right and Charges
Jetstar’s baggage policy varies by fare type to accommodate different traveler needs. Carry-on baggage includes one main item weighing up to 7 kg and a small personal item. Checked baggage is not included in Starter fares but can be added in increments ranging from 15 kg to 40 kg. Flex and Business Class fares may include checked baggage allowances. Additional baggage can be purchased during booking or through the manage booking section on Jetstar’s website, with fees based on weight and route.
Jetstar Seat Selection
Jetstar allows passengers to select seats for added convenience and comfort. Standard seats are available for a nominal fee, while upfront and extra legroom seats, located in the front rows or offering additional space, can be reserved for an extra charge.
Jetstar Knee Space
Jetstar’s aircraft offer comfortable seating with seat pitches designed to meet the needs of various travelers. Economy Class seats feature pitches ranging from approximately 73 to 79 cm, ensuring a pleasant experience on short- to medium-haul flights. Extra legroom seats are ideal for those seeking extra comfort or additional space, particularly for taller passengers or those desiring more room.
Jetstar Inflight Catering Services
Onboard Jetstar flights, passengers can purchase a variety of snacks, meals, and beverages from the onboard menu, featuring both local and international options. Pre-purchase meal options are available on selected flights, offering a wider selection and value. In-flight entertainment is available on international flights operated by Boeing 787 aircraft, with options to rent tablets loaded with movies, TV shows, and games. Passengers are encouraged to bring their own devices and download the Jetstar Entertainment app prior to departure for access to content on select flights.